Terms and Conditions

Last Updated: January 01, 2025

Introduction


Welcome to our Privacy Policy. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information we collect and record when you use our services, and how we use it.


Who We Are


We are The Marketing Agency. We provide marketing consulting and software solutions through our Digi-Dash platform, including Customer Relationship Management (CRM) systems, text messaging services, email marketing and messaging services, web design, graphic design, and video services. Throughout this policy, "we," "us," and "our" refer to The Marketing Agency, and "Digi-Dash" refers to our website (digi-dash.com) and software platform.


Information We Collect


Information You Provide to Us


We may collect the following types of information when you use our services:


Contact Information: Name, email address, postal address, phone number, and other similar contact data.Account Information: Username, password, and profile information.Business Information: Information about your business, industry, size, and needs.Communications: Messages, emails, and other information you provide when communicating with us or using our messaging services.Design Assets: Information you provide for web design, graphic design, or video services.Payment Information: Credit card details, billing address, and other payment-related information.


Information We Collect Automatically


We also collect certain information automatically when you use our services, including:


Usage Data: Information about how you interact with our services, including pages visited, features used, and time spent.Device Information: Information about the device you use to access our services, including hardware model, operating system, and browser type.IP Address: Your device's IP address and location information.Cookies and Similar Technologies: Information collected through cookies, pixels, and similar technologies.


How We Use Your Information


We use the information we collect to:


Provide, maintain, and improve our servicesProcess and complete transactionsSend you technical notices, updates, and administrative messagesRespond to your comments, questions, and requestsCommunicate with you about products, services, offers, and eventsDevelop new products and servicesPersonalize your experienceMonitor and analyze trends, usage, and activitiesDetect, investigate, and prevent fraudulent transactions and other illegal activitiesComply with legal obligations


Legal Basis for Processing (For EEA and UK Users)


If you are located in the European Economic Area (EEA) or the United Kingdom, we collect and process your personal information on the following legal bases:


Performance of a Contract: To fulfill our contractual obligations to you.Legitimate Interests: For our legitimate business interests, such as improving our services.Consent: With your consent, which you can withdraw at any time.Legal Obligation: To comply with legal requirements.


Data Sharing and Disclosure


We may share your information with:


Service Providers


We work with third-party service providers who help us operate our business and provide our services. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Business Transfers


If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.


Legal Requirements


We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).


Data Retention


We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Your Rights and Choices


Depending on your location, you may have certain rights regarding your personal information, such as:


Access: Request access to your personal information.Correction: Request correction of inaccurate personal information.Deletion: Request deletion of your personal information.Portability: Request transfer of your personal information.Restriction: Request restriction of processing of your personal information.Objection: Object to processing of your personal information.Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information.


To exercise these rights, please contact us using the information provided in the "Contact Us" section below.


Data Security


We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.


International Data Transfers


Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.


If you are located in the EEA or UK, we ensure that such transfers comply with applicable data protection laws, including by implementing appropriate safeguards such as Standard Contractual Clauses.


Children's Privacy


Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.


Cookie Policy


Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.


We use the following cookies:


Strictly Necessary Cookies: Required for the operation of our website.Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.Functionality Cookies: Enable us to personalize content.Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.


You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


Text Messaging Terms


When you provide your phone number to us, you agree to receive text messages from us. Message and data rates may apply. The frequency of messages varies. To stop receiving text messages, reply STOP to any message we send you.


Contact Us


If you have any questions about this Privacy Policy, please contact us at:


The Marketing Agency


1824 North 25th Avenue #8065


Melrose Park, Illinois 60160

[email protected]


1-888-964-0456


California Privacy Rights


California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For more information about your California privacy rights, please contact us using the information above.


Nevada Privacy Rights


Nevada residents may opt out of the sale of their covered information by contacting us using the information above.